1. What payment methods do you accept?

We accept payments by credit card, PayPal, and cash on delivery (available in Morocco only).

2. Can I modify or cancel my order?

You can modify or cancel your order within 2 hours of purchase. Please contact us promptly via WhatsApp or through our contact form.

3. Do you deliver anywhere in Morocco?

Yes, we deliver throughout the Kingdom! And even internationally upon request.

4. What are the delivery times?

Delivery within Morocco takes 2 to 5 business days. For international shipments, delivery times vary depending on the destination.

5. Are your products handmade?

Yes, all our items are handmade by talented African artisans. Each piece is unique!

6. Are the cosmetics natural?

Absolutely! Our oils, soaps, and body lotions are formulated with natural ingredients, free from parabens and harsh chemicals.

7. Can I return an item?

Yes, within 7 days of receipt, provided the item is unused and in its original packaging.

8. Comment se passe le remboursement ?

Once the return is approved, you will be refunded within 5 to 7 business days via the original payment method used.