{"id":8324,"date":"2021-05-06T11:56:38","date_gmt":"2021-05-06T11:56:38","guid":{"rendered":"https:\/\/etruscan.qodeinteractive.com\/?page_id=3"},"modified":"2025-06-26T12:19:50","modified_gmt":"2025-06-26T12:19:50","slug":"cgv","status":"publish","type":"page","link":"https:\/\/artisan-all.com\/en\/cgv\/","title":{"rendered":"TERMS AND CONDITIONS OF SALE"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8324\" class=\"elementor elementor-8324\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c765ed6 e-flex e-con-boxed e-con e-parent\" data-id=\"4c765ed6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-397011da elementor-widget elementor-widget-text-editor\" data-id=\"397011da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<article class=\"text-token-text-primary w-full\" dir=\"auto\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"false\">\n<div class=\"text-base my-auto mx-auto py-5 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto flex max-w-(--thread-content-max-width) flex-1 text-base gap-4 md:gap-5 lg:gap-6 group\/turn-messages focus-visible:outline-hidden\" tabindex=\"-1\">\n<div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"relative flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"8a01b709-5ca8-40cd-9cf1-ee785065889d\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light\">\n<h2 class=\"wp-block-heading\" data-start=\"334\" data-end=\"372\">Terms and Conditions of Sale<\/h2>\n<p data-start=\"417\" data-end=\"665\">These Terms and Conditions of Sale (hereinafter referred to as the \"T&amp;Cs\") govern the sales of artisanal products offered by <strong data-start=\"539\" data-end=\"554\">Artisan'All<\/strong> on the website <a class=\"\" href=\"http:\/\/www.artisan-all.ma\" target=\"_new\" rel=\"noopener\" data-start=\"567\" data-end=\"584\">www.artisan-all.com<\/a>. By placing an order on our website, you fully accept these Terms and Conditions of Sale.<\/p>\n<hr data-start=\"667\" data-end=\"670\" \/>\n<h3 data-start=\"672\" data-end=\"698\">1. Seller\u2019s Identity<\/h3>\n<p data-start=\"700\" data-end=\"879\"><strong data-start=\"700\" data-end=\"715\">Artisan'All<\/strong><br data-start=\"715\" data-end=\"718\" \/>Adress : Souk Cherifia, 22 Sidi Abdelaziz Road, Medina, Marrakech 40000, Morocco<br data-start=\"758\" data-end=\"761\" \/>Email : artisanall.marrakech@gmail.com<br data-start=\"787\" data-end=\"790\" \/>Trade registration number: [if available]<br data-start=\"838\" data-end=\"841\" \/>Tax identification number: [if available]<\/p>\n<hr data-start=\"881\" data-end=\"884\" \/>\n<h3 data-start=\"886\" data-end=\"901\">2. Products<\/h3>\n<p data-start=\"903\" data-end=\"1073\">The products offered for sale are described and presented with the utmost accuracy. However, photographs and descriptions are not contractually binding.<\/p>\n<p data-start=\"1075\" data-end=\"1191\">All products are handmade, which may result in variations in color, patterns, or dimensions.<\/p>\n<hr data-start=\"1193\" data-end=\"1196\" \/>\n<h3 data-start=\"1198\" data-end=\"1209\">3. Prices<\/h3>\n<p data-start=\"1211\" data-end=\"1467\">Prices are indicated in <strong data-start=\"1237\" data-end=\"1274\">[moroccan dirhams MAD \/ dollar $]<\/strong>, all taxes included (tax included).<br data-start=\"1305\" data-end=\"1308\" \/>Artisan\u2019All reserves the right to change prices at any time, but products will be charged based on the rates in effect at the time of the order.<\/p>\n<p data-start=\"1469\" data-end=\"1545\">Shipping fees are specified before the final order confirmation.<\/p>\n<hr data-start=\"1547\" data-end=\"1550\" \/>\n<h3 data-start=\"1552\" data-end=\"1567\">4. Order<\/h3>\n<p data-start=\"1569\" data-end=\"1704\">Any order constitutes acceptance of the prices and product descriptions available for sale.<br data-start=\"1661\" data-end=\"1664\" \/>Order confirmation requires:<\/p>\n<ul>\n<li data-start=\"1708\" data-end=\"1756\">Complete filling out of the order form<\/li>\n<li data-start=\"1759\" data-end=\"1780\">Acceptance of the Terms and Conditions of Sale (T&amp;Cs)<\/li>\n<li data-start=\"1783\" data-end=\"1861\">Payment online or cash on delivery (if this option is offered)<\/li>\n<\/ul>\n<p data-start=\"1863\" data-end=\"2016\">Artisan\u2019All reserves the right to cancel or refuse any order from a customer with whom there is an unresolved dispute regarding a previous order.<\/p>\n<hr data-start=\"2018\" data-end=\"2021\" \/>\n<h3 data-start=\"2023\" data-end=\"2038\">5. Payment<\/h3>\n<p data-start=\"2040\" data-end=\"2069\">Payment is made via:<\/p>\n<ul>\n<li data-start=\"2073\" data-end=\"2107\">Credit card (secure payment)<\/li>\n<li data-start=\"2110\" data-end=\"2127\">Bank transfer<\/li>\n<li data-start=\"2130\" data-end=\"2166\">Cash on delivery (if offered)<\/li>\n<\/ul>\n<p data-start=\"2168\" data-end=\"2286\">Payments are secured via SSL protocol. Bank details are never stored on our website.<\/p>\n<hr data-start=\"2288\" data-end=\"2291\" \/>\n<h3 data-start=\"2293\" data-end=\"2309\">6. Delivery<\/h3>\n<p data-start=\"2311\" data-end=\"2478\"><strong data-start=\"2311\" data-end=\"2335\">Delivery areas:<\/strong> Morocco, Europe (and other areas to be specified)<br data-start=\"2378\" data-end=\"2381\" \/><strong data-start=\"2381\" data-end=\"2404\">Estimated delivery times:<\/strong> 2 to 7 business days in Morocco \/ 5 to 15 business days internationally<\/p>\n<p data-start=\"2480\" data-end=\"2655\">Shipping fees and delivery times are displayed during the ordering process. Artisan\u2019All cannot be held responsible for delays caused by the carrier or customs.<\/p>\n<hr data-start=\"2657\" data-end=\"2660\" \/>\n<h3 data-start=\"2662\" data-end=\"2692\">7. Withdrawal and Returns<\/h3>\n<p data-start=\"2694\" data-end=\"2875\">In accordance with the law, the customer has a <strong data-start=\"2740\" data-end=\"2761\">14-day period<\/strong> from the receipt of their order to exercise their right of withdrawal without having to provide any reason.<\/p>\n<p data-start=\"2877\" data-end=\"2903\"><strong data-start=\"2877\" data-end=\"2903\">Return conditions:<\/strong><\/p>\n<ul>\n<li data-start=\"2907\" data-end=\"2983\">The product must be returned in perfect condition, in its original packaging.<\/li>\n<li data-start=\"2986\" data-end=\"3059\">Return shipping costs are the responsibility of the customer, except in cases of our error.<\/li>\n<\/ul>\n<p data-start=\"3061\" data-end=\"3146\">Refunds will be processed within 14 days after receipt of the returned product.<\/p>\n<p data-start=\"3148\" data-end=\"3236\"><strong data-start=\"3148\" data-end=\"3188\">Customized or made-to-order products<\/strong> : non-refundable except in case of manufacturing defects.<\/p>\n<hr data-start=\"3238\" data-end=\"3241\" \/>\n<h3 data-start=\"3243\" data-end=\"3259\">8. Warranties<\/h3>\n<p data-start=\"3261\" data-end=\"3454\">Products are covered by the legal warranty against defects in conformity or hidden flaws. In case of a defective product, please contact us at <strong>artisanall.marrakech@gmail.com\u00a0<\/strong>with photo evidence.<\/p>\n<hr data-start=\"3456\" data-end=\"3459\" \/>\n<h3 data-start=\"3461\" data-end=\"3482\">9. Liability<\/h3>\n<p data-start=\"3484\" data-end=\"3656\">Artisan\u2019All cannot be held responsible for non-performance of the contract in cases of force majeure (strike, natural disaster, pandemic, etc.) or due to the client\u2019s fault.<\/p>\n<hr data-start=\"3658\" data-end=\"3661\" \/>\n<h3 data-start=\"3663\" data-end=\"3691\">10. Personal Data<\/h3>\n<p data-start=\"3693\" data-end=\"3904\">The data collected is processed in accordance with our <a class=\"\" href=\"#\" rel=\"noopener\" data-start=\"3751\" data-end=\"3784\">Privacy Policy<\/a>.<br data-start=\"3785\" data-end=\"3788\" \/>The customer has the right to access, modify, correct, and delete their personal data.<\/p>\n<hr data-start=\"3906\" data-end=\"3909\" \/>\n<h3 data-start=\"3911\" data-end=\"3943\">11. Intellectual Property<\/h3>\n<p data-start=\"3945\" data-end=\"4121\">All elements of the Artisan\u2019All website (texts, images, design, logo, etc.) are the exclusive property of the company. Any reproduction is strictly prohibited without permission.<\/p>\n<hr data-start=\"4123\" data-end=\"4126\" \/>\n<h3 data-start=\"4128\" data-end=\"4163\">12. Applicable Law and Disputes<\/h3>\n<p data-start=\"4165\" data-end=\"4364\">Les pr\u00e9sentes CGV sont r\u00e9gies par le droit marocain.<br data-start=\"4217\" data-end=\"4220\" \/>In case of dispute, an amicable solution will be sought first. Failing that, the dispute will be brought before the competent courts of Marrakech.<\/p>\n<hr data-start=\"4366\" data-end=\"4369\" \/>\n<h3 data-start=\"4371\" data-end=\"4382\">Contact<\/h3>\n<p data-start=\"4384\" data-end=\"4454\">Email : <strong>artisanall.marrakech@gmail.com<\/strong><br data-start=\"4417\" data-end=\"4420\" \/>Adress : <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"><strong data-start=\"0\" data-end=\"74\" data-is-last-node=\"\" data-is-only-node=\"\">Souk Cherifia, 22 Sidi Abdelaziz Road, Medina, Marrakech 40000, Morocco<\/strong><\/span><\/p>\n<p data-start=\"194\" data-end=\"313\">\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente (CGV) Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (ci-apr\u00e8s les \u00ab\u00a0CGV\u00a0\u00bb) r\u00e9gissent les ventes de produits artisanaux propos\u00e9s par Artisan\u2019All sur le site www.artisan-all.com. En passant commande sur notre site, vous acceptez pleinement les pr\u00e9sentes CGV. 1. Identit\u00e9 du vendeur Artisan\u2019AllAdresse : Souk cherifia, 22 Rte Sidi Abdelaziz, Marrakech 40000]Email : artisanall.marrakech@gmail.comNum\u00e9ro [&hellip;]<\/p>","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-8324","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/artisan-all.com\/en\/wp-json\/wp\/v2\/pages\/8324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/artisan-all.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/artisan-all.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/artisan-all.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/artisan-all.com\/en\/wp-json\/wp\/v2\/comments?post=8324"}],"version-history":[{"count":17,"href":"https:\/\/artisan-all.com\/en\/wp-json\/wp\/v2\/pages\/8324\/revisions"}],"predecessor-version":[{"id":12032,"href":"https:\/\/artisan-all.com\/en\/wp-json\/wp\/v2\/pages\/8324\/revisions\/12032"}],"wp:attachment":[{"href":"https:\/\/artisan-all.com\/en\/wp-json\/wp\/v2\/media?parent=8324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}